Report street light or traffic signal repairs on County-maintained roads
When reporting a street light problem, first check the pole for a maintenance logo. Most County-maintained street light poles, except wooden poles, have a maintenance logo attached to the pole on the street side, about 6 feet above the ground. A pole number is similarly located and consists of 4 or 5 digits. Wood poles do not have the logo but should have a pole number. If the pole number includes a letter as the 2nd or 3rd character, i.e., 1J11 or 12Q112, then it is most likely maintained by the City of San Jose's Department of Transportation.
If the street light is on a wooden pole, then it might be maintained by Pacific Gas and Electric (PGE). Report the outage directly to PGE by using the link PGE Street Light Service Request. The PGE site can help identify whether the pole is maintained by PGE or by a particular city, including contact information.
County traffic signal and roadway service requests submitted by one of the forms above will be responded to as soon as possible, often by the next business day; street light service requests are usually completed within 10 business days. To speak with a staff member during business hours. Please contact the phone numbers below.